Last updated: 28 May 2026
Business: Lateral Cyber. When the business registration details are finalised, this page should be updated to include the legal entity name and ABN.
Contact: hello@lateralcyber.com
1. Acceptance of these Terms
By accessing this website, contacting us, requesting a quote or engaging Lateral Cyber for services, you agree to these Terms. If you do not agree, you should not use this website or engage our services.
Additional terms may be included in a written proposal, statement of work, quote, service agreement or invoice. If there is an inconsistency, the written proposal or service agreement will apply to the extent of the inconsistency.
2. Website information
The content on this website is general information only. It is not legal advice, financial advice, insurance advice, compliance certification, incident response advice or a substitute for advice tailored to your organisation’s circumstances.
You should not rely on website content as your only basis for making security, legal, financial, operational or compliance decisions.
3. Services
Lateral Cyber provides cyber security related consulting services, which may include reviews, gap assessments, reports, recommendations, policy support, Google Workspace security reviews and related advisory services.
The exact scope of any service will be confirmed in writing. Anything not expressly included in the agreed scope is excluded.
4. No guarantee of security or compliance
Cyber security risk cannot be eliminated completely. Our services are designed to identify risks, gaps and practical improvement opportunities based on the information available and the agreed scope at the time of the review.
Unless expressly agreed in writing, our services do not guarantee that:
- your organisation will be secure from cyber incidents
- all vulnerabilities, risks or threats will be identified
- your systems will be compliant with any particular law, standard, framework, insurer requirement or contract
- any third party platform, provider, system or control will operate without failure
- recommendations will be suitable if your circumstances, systems, staff, risks or requirements change.
5. No legal, regulatory or insurance advice
We may refer to cyber security frameworks, privacy considerations, policies, insurance requirements or regulatory concepts as part of our work. Unless expressly agreed in writing, this is provided for cyber security context only and is not legal, regulatory, accounting, financial or insurance advice.
You are responsible for obtaining advice from qualified legal, accounting, insurance or regulatory professionals where required.
6. Client responsibilities
You are responsible for:
- providing accurate, complete and current information
- ensuring you have authority to provide information, documents, access and instructions
- reviewing reports and recommendations before relying on them
- deciding whether, when and how to implement recommendations
- maintaining your own backups, access controls, security monitoring, policies and operational controls
- ensuring your staff, contractors and service providers follow your internal security requirements
- obtaining legal, compliance, accounting, insurance or other professional advice where needed.
7. Access, authorisation and testing
You must only provide access to systems, accounts, documents or data where you have proper authority to do so. You warrant that any access or information you provide to us is authorised and lawful.
We will not perform intrusive testing, penetration testing, exploitation, password attacks, vulnerability scanning, social engineering or disruptive activity unless it is expressly agreed in writing, properly authorised and scoped.
You must not ask us to access, test, scan, monitor or interfere with any system, account or data unless you have authority to permit that activity.
8. Reports and recommendations
Reports and recommendations are based on the information available, the agreed scope, the systems reviewed and the circumstances at the time the work is performed.
Recommendations may require further technical validation, business assessment, legal review, budget approval or vendor confirmation before implementation. You are responsible for testing, approving and implementing any changes in a controlled way.
9. Third party products and services
We may refer to third party tools, platforms, products or service providers. Unless expressly stated in writing, we do not guarantee or endorse third party products or services and are not responsible for their availability, performance, security, pricing, support, terms or changes.
10. Fees, payment and expenses
Fees, inclusions, payment terms and expenses will be set out in the relevant quote, proposal, invoice or written agreement.
Unless otherwise agreed in writing, invoices are payable by the due date stated on the invoice. We may pause services if invoices remain unpaid.
11. Cancellations and rescheduling
If you need to cancel or reschedule a booked service or meeting, please provide as much notice as possible. Cancellation, rescheduling or missed meeting fees may apply where stated in a proposal, booking confirmation or invoice terms.
12. Confidentiality
We will take reasonable steps to keep your confidential business information confidential and use it only for the purpose of providing services, operating our business, meeting legal obligations or protecting our rights.
Confidentiality does not apply to information that is public, already known to us without restriction, independently developed, lawfully received from another source, or required to be disclosed by law.
13. Intellectual property
Unless otherwise agreed in writing, we retain ownership of our templates, tools, methods, know how, frameworks, pre existing materials and general business materials.
After full payment, you may use reports and deliverables prepared specifically for you for your internal business purposes. You must not resell, publish, copy, adapt or provide our materials to third parties except as agreed in writing.
14. Privacy and data handling
Our handling of personal information is described in our Privacy Policy. You must ensure that any personal information or confidential information you provide to us is provided lawfully and with any required authority or consent.
15. Limitation of liability
To the maximum extent permitted by law, Lateral Cyber excludes liability for indirect, consequential, incidental, special, exemplary or punitive loss, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, business interruption, data loss, security incidents, third party claims or losses arising from systems, services or actions outside our reasonable control.
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with this website or our services is limited to the amount paid by you for the specific service giving rise to the claim in the 12 months before the claim arose.
Where liability cannot be excluded but can be limited, our liability is limited, at our option, to the re supply of the services or the cost of having the services supplied again.
16. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or protection that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.
17. Indemnity
You agree to indemnify Lateral Cyber against loss, damage, liability, cost or expense arising from your breach of these Terms, unlawful instructions, unauthorised access requests, inaccurate information, misuse of deliverables, or failure to obtain required authority, consent or approvals.
18. Force majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including outages, cyber incidents, third party platform failures, natural disasters, illness, government action, industrial action or internet and telecommunications failures.
19. Disputes
If a dispute arises, the parties agree to first try to resolve it in good faith by written notice and discussion. If the dispute is not resolved within a reasonable time, either party may pursue any rights available at law.
20. Governing law
These Terms are governed by the laws of Queensland, Australia. The parties submit to the non exclusive jurisdiction of the courts of Queensland and the Commonwealth courts of Australia.
21. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this website with the updated date. The Terms that apply to a service are the Terms in place at the time you engage us, unless otherwise agreed in writing.