Privacy Policy

Version: 3.0

Last updated: 16 August 2026

This policy explains how Lateral Cyber handles personal information provided through this website, enquiry forms and business contact channels.

1. Who this policy applies to

This policy applies to visitors, prospective clients, clients, suppliers and other people who contact Lateral Cyber or provide information through this website or related business channels.

2. Who operates Lateral Cyber

Lateral Cyber refers to the Australian business operating under the business name Lateral Cyber. References to Lateral Cyber, we, us and our in this policy refer to that business.

3. Information collected

Lateral Cyber may collect names, business names, roles, contact details, service interests, enquiry details, business context, project information and information needed to respond to enquiries, scope services or deliver agreed work.

4. Website and technical information

When this website is used, technical information may be processed by website hosting, analytics, form, security or advertising services. This may include browser information, device information, IP address, pages visited, referral information and interaction data.

5. Enquiry form information

Information submitted through the enquiry form is used to understand the request and respond. The form should only include information needed to start the conversation. It should not include passwords, MFA codes, credentials, recovery codes, confidential system evidence or sensitive client records.

6. Sensitive information and system evidence

If a service requires screenshots, exports, documents, access evidence or system information, the method, scope and handling requirements will be agreed separately before that material is provided. Sensitive evidence should not be sent through ordinary website forms unless specifically agreed.

7. How information is used

Information may be used to respond to enquiries, assess service fit, prepare proposals, provide agreed services, manage client records, issue invoices, maintain business records, improve website functionality, support security and meet legal, tax, insurance or operational requirements.

8. Communication and follow up

Lateral Cyber may use contact details to respond to enquiries, provide requested information, follow up on active discussions and manage service delivery. Submitting an enquiry does not automatically add a person to a general marketing list. Marketing messages will only be sent where there is an appropriate basis to do so, and people can unsubscribe from those messages.

9. Third party services

The website and business operations may use third party services for hosting, enquiry forms, email, analytics, advertising, file storage, invoicing, security, communications and business administration. This currently includes services used to host the website, deliver form submissions and measure Google Ads activity. These providers may process information as needed to deliver their services.

10. Overseas processing

Some third party technology providers may store or process information outside Australia, including in the United States and other countries where their infrastructure or support teams operate. Provider locations can change. Information handled through those services is also subject to the provider’s security, privacy and data processing arrangements.

11. Security of information

Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification or disclosure. No online system, email service, form service or storage platform can be guaranteed completely secure.

12. Retention of information

Information is retained for as long as needed for the purpose it was collected, to support business records, service delivery, legal obligations, tax records, insurance requirements or legitimate business administration. Information that is no longer required may be deleted, de-identified or archived.

13. Access, correction and deletion requests

A person may request access to, correction of, or deletion of personal information held by Lateral Cyber by emailing hello@lateralcyber.com or calling 0468 102 350. Reasonable identity checks may be required before information is released or changed. Some information may need to be retained for legal, tax, insurance, dispute, security or business record purposes.

14. Cookies, analytics and advertising tags

This website uses advertising and measurement tags, including Google Ads, to understand website activity and measure advertising performance. These services may use cookies or similar technologies. Browser settings may allow visitors to block or limit them, although some measurement or website features may not work as intended.

15. Data breaches

If Lateral Cyber becomes aware of a suspected data breach involving personal information, reasonable steps will be taken to assess the issue, reduce harm and manage notification obligations where required.

16. Third party links

This website may link to third party websites or platforms. Lateral Cyber is not responsible for the privacy, security or content practices of third party websites.

17. Changes to this policy

This policy may be updated from time to time. The latest version will be published on this website and will apply from the date shown above.

18. Contact

Privacy questions, access or correction requests, and complaints can be raised through the Contact page, by emailing hello@lateralcyber.com or by calling 0468 102 350. Lateral Cyber will review the issue and respond within a reasonable period. If a person is not satisfied with the response and the Privacy Act applies, they may also contact the Office of the Australian Information Commissioner.