Privacy Policy

Version: 2.0

Last updated: June 2026

This policy explains how Lateral Cyber handles personal information provided through this website, enquiry forms and business contact channels.

1. Who this policy applies to

This policy applies to visitors, prospective clients, clients, suppliers and other people who contact Lateral Cyber or provide information through this website or related business channels.

2. Who operates Lateral Cyber

Lateral Cyber refers to the Australian business operating under the business name Lateral Cyber. References to Lateral Cyber, we, us and our in this policy refer to that business.

3. Information collected

Lateral Cyber may collect names, business names, roles, contact details, service interests, enquiry details, business context, project information and information needed to respond to enquiries, scope services or deliver agreed work.

4. Website and technical information

When this website is used, technical information may be processed by website hosting, analytics, form, security or advertising services. This may include browser information, device information, IP address, pages visited, referral information and interaction data.

5. Enquiry form information

Information submitted through the enquiry form is used to understand the request and respond. The form should only include information needed to start the conversation. It should not include passwords, MFA codes, credentials, recovery codes, confidential system evidence or sensitive client records.

6. Sensitive information and system evidence

If a service requires screenshots, exports, documents, access evidence or system information, the method, scope and handling requirements will be agreed separately before that material is provided. Sensitive evidence should not be sent through ordinary website forms unless specifically agreed.

7. How information is used

Information may be used to respond to enquiries, assess service fit, prepare proposals, provide agreed services, manage client records, issue invoices, maintain business records, improve website functionality, support security and meet legal, tax, insurance or operational requirements.

8. Communication and follow up

Lateral Cyber may use contact details to respond to enquiries, provide requested information, follow up on active discussions, manage service delivery or send relevant business communications. People can ask not to receive further non-essential follow up.

9. Third party services

The website and business operations may use third party services for hosting, forms, email, analytics, advertising, file storage, invoicing, security, communications and business administration. These providers may process information only as needed to deliver those services.

10. Overseas processing

Some third party technology providers may store or process information outside Australia. Where those services are used, information may be handled in accordance with the provider’s own security, privacy and data processing arrangements.

11. Security of information

Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification or disclosure. No online system, email service, form service or storage platform can be guaranteed completely secure.

12. Retention of information

Information is retained for as long as needed for the purpose it was collected, to support business records, service delivery, legal obligations, tax records, insurance requirements or legitimate business administration. Information that is no longer required may be deleted, de-identified or archived.

13. Access, correction and deletion requests

A person may request access to, correction of, or deletion of personal information held by Lateral Cyber. Some information may need to be retained where required for legal, tax, insurance, dispute, security or business record purposes.

14. Cookies, analytics and advertising tags

This website may use cookies, analytics or advertising tags to understand website activity, improve the website and measure advertising performance. Browser settings may allow visitors to block or limit cookies, although some website features may not work as intended.

15. Data breaches

If Lateral Cyber becomes aware of a suspected data breach involving personal information, reasonable steps will be taken to assess the issue, reduce harm and manage notification obligations where required.

16. Third party links

This website may link to third party websites or platforms. Lateral Cyber is not responsible for the privacy, security or content practices of third party websites.

17. Changes to this policy

This policy may be updated from time to time. The latest version will be published on this website and will apply from the date shown above.

18. Contact

Privacy questions or requests can be raised through the Contact page.