FAQ
Answers to common questions about reviews, system access, reports, support blocks and monthly services.
If you are unsure, the Cyber Security Health Check is the broadest starting point. A focused vulnerability, network, workspace, incident or sensitive-data review may be more suitable when the concern is already known.
Yes, within an agreed and authorised assessment scope. Targets, permitted techniques, exclusions, timing and evidence handling are confirmed in writing before testing begins.
It depends on the service. Evidence may be provided through guided screen sharing, screenshots, exports, read-only access or approved testing access. The safest practical method is agreed during scoping.
No. Do not send passwords, MFA codes, recovery codes or credentials through the website form or ordinary email.
Yes. Assessment services include defined deliverables such as scope, methodology, evidence-backed findings, risk priorities and recommended remediation. The exact report structure is confirmed before work begins.
Scoped remediation support can help implement agreed actions and coordinate with your existing IT provider or vendors. It is not an unlimited managed helpdesk, and major migrations are quoted separately.
No. The Essential Eight Readiness Check is a practical readiness review. It is not formal certification, accreditation or a guarantee of compliance.
No. Lateral Cyber can identify cyber risk and practical actions, but legal, privacy law and compliance sign off need to come from suitably qualified advisers.
No. Lateral Cyber can support logging setup, alert design and incident readiness, but does not operate a staffed 24/7 security operations centre or emergency digital-forensics service.
Yes. Secure website development, configuration, forms, domains, maintenance and authorised website security review remain available as defined project work.